BUCHI Update on SARS-CoV2 (Corona)

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Информация BUCHI о коронавирусной инфекции (COVID-19)

10.06.2020

Flawil, June 10, 2020

The SARS-CoV2 (Corona) virus is now present practically all over the world and has had a lasting influence on society, the economy and private life in all countries in which BUCHI is represented. In the meantime, some affected countries have already returned to normality, others are slowly opening.

For BUCHI, the protection of our employees and the guarantee of support for our customers remains the top priority. Our production sites in Switzerland and India are working to capacity today (June 10, 2020).

Thanks to the close contact with our suppliers worldwide, we have been able to detect delivery delays early and prevent interruptions in our supply chain. We continue to regard limited shipping capacities in individual countries, and a massive increase in freight prices as our greatest risks. BUCHI Operations is monitoring the situation closely and will take appropriate action if necessary. As of today, we can meet our normal delivery times for most products. For products that are available with a delay, we communicate the adjusted delivery times as quickly as possible through our distribution channels.

The last months have proven that our business processes are set up in such a way that they still work in quarantine cases in all countries. BUCHI has taken important measures to prevent the spread of the virus as far as possible. We rely on all recommended hygiene measures, clear physical distancing and, where possible, we allow our employees to work remotely from their home. In addition, we communicate openly and honestly in line with our values, including with our customers and partners.

Please note that this information reflects the status as of June 10, 2020. We are aware that the situation can change very quickly and are constantly reassessing it.

 

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Flawil, May 26, 2020

The SARS-CoV2 (Corona) virus is now present practically all over the world and has had a lasting influence on society, the economy and private life in practically all countries in which BUCHI is represented. In the meantime, some affected countries have already returned to normality, others are slowly opening up.

For BUCHI, the protection of our employees and the guarantee of support for our customers remains the top priority. Our production site in Switzerland is still working to capacity today (May 26, 2020). Our glass production in India has been partially open again since April 25, 2020, after a 5-week state-imposed lock down phase. We have been able to start production of our BUCHI glassware again Together with our glass production in Switzerland, we have succeeded in preventing supply bottlenecks during this period.

Thanks to the close contact with our suppliers worldwide, we have been able to detect delivery delays early and prevent interruptions in our supply chain. We continue to regard limited shipping capacities in individual countries, especially also from India, and a massive increase in freight prices as our greatest risks. BUCHI Operations is monitoring the situation closely and will take appropriate action if necessary. As of today, we can meet our normal delivery times for most products. For products that are available with a delay, we communicate the adjusted delivery times as quickly as possible through our distribution channels.

The last months have proven that our business processes are set up in such a way that they still work in quarantine cases in all countries. BUCHI has taken important measures to prevent the spread of the virus as far as possible. We rely on all recommended hygiene measures, clear physical distancing and, where possible, we allow our employees to work remotely from their home. In addition, we communicate openly and honestly in line with our values, including with our customers and partners.

Please note that this information reflects the status as of May 26, 2020. We are aware that the situation can change very quickly and are constantly reassessing it. 

 

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Flawil, May 11, 2020

In the meantime, the SARS-CoV2 (corona) virus has spread throughout the world. Practically all countries in which BUCHI is represented have suffered severe cuts in their economic and private lives. After a period of severe measures in most countries, we now see a certain relaxation of said measures.

For BUCHI, the protection of our employees and the guarantee of support for our customers remains the top priority. Our production site in Switzerland is still working to capacity today (May 11, 2020). Our glass production in India has been partially open again since April 25, 2020, after a 5-week state-imposed lock down phase. We have been able to start production of our BUCHI glassware again together with our glass production in Switzerland, we have succeeded in preventing supply bottlenecks during this period.

Thanks to the close contact with our suppliers worldwide, we have been able to detect delivery delays early and prevent interruptions in our supply chain. We continue to regard limited shipping capacities in individual countries, especially also from India, and a massive increase in freight prices as our greatest risks. BUCHI Operations is monitoring the situation closely and will take appropriate action if necessary. As of today, we can meet our normal delivery times for most products. For products that are available with a delay, we communicate the adjusted delivery times as quickly as possible through our distribution channels.

The last few weeks have proven that our business processes are set up in such a way that they still work in quarantine cases in all countries. BUCHI has taken important measures to prevent the spread of the virus as far as possible. We rely on all recommended hygiene measures, clear physicaldistancing and, where possible, we allow our employees to work remotely from their home. In addition, we communicate openly and honestly in line with our values, including with our customers and partners.

Please note that this information reflects the status as of May 11, 2020. We are aware that the situation can change very quickly and are constantly reassessing it.

 

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March 31, 2020

В эти непростые времена мы в BUCHI принимаем активные меры для защиты здоровья наших партнеров, клиентов и сотрудников. Мы работаем в полную силу и поддерживаем наших клиентов.

 

Поддержка клиентов и сервис

Наша команда всегда готова ответить на любые вопросы по телефону или видеосвязи, чтобы вы могли получить полноценный сервис. Несмотря на то, что количество личных визитов значительно сокращено, наши эксперты по-прежнему стремятся к тому, чтобы быстро и эффективно оказать вам необходимую помощь.

 

Отгрузка заказов

Наша производственная площадка в Швейцарии работает в полном объеме. За счет достаточного количества материалов в Швейцарии, временное прекращение производства стеклянных частей в Индии не приводит к дефициту поставок. BUCHI Operations находится в тесном контакте с поставщиками по всему миру, чтобы как можно раньше обнаружить и предупредить задержку или другие возможные трудности с каналами поставок. В настоящее время мы наблюдаем возможности ограничений доставки в ряд стран. Мы тщательно отслеживаем потенциальные препятствия и заранее предпринимаем соответствующие шаги. На сегодняшний день нам удается сохранить наши обычные сроки поставки за очень немногими исключениями. Наши специалисты по продажам незамедлительно свяжутся с вами, если отгрузка заказов недоступна или задерживается.

 

Размещение новых заказов

Мы готовы ответить на любые ваши вопросы по телефону или по видеозвонку, в зависимости от ваших предпочтений. Время обработки заказов остается неизменным.

 

Безопасность

Безопасность наших сотрудников - наш главный приоритет. Большинство сотрудников работают удаленно, а тем, кто работает на производстве, обеспечены самые высокие меры безопасности. Мы продолжаем внимательно следить за ситуацией и реагируем должным образом, чтобы соответствовать последним государственным нормам.

 

Мы желаем вам крепкого здоровья в эти трудные дни и надеемся вернуться к «химии» в ближайшем будущем.