NIR-Online GmbH, Walldorf/Heidelberg, Germany
Customer Support Engineer (a)
As an experienced service technician you and your colleagues support customers worldwide in 2nd and 3rd level support out of our office in Walldorf/Heidelberg, Germany. You carry out installations and repairs, train users and, together with the worldwide service organization, ensure the functionality of the systems of our customers by fulfilling maintenance contracts.
What makes your everyday life exciting?
- Execution of installations, maintenance, and repairs
- Customer support on site as well as in telephone and remote maintenance support
- Customer training (German, English)
- Sales support e.g., through trade fair preparation and product demonstrations
- Cooperation in the further development of our range of services
What skills do you need to bring?
- Education in the field of electrical / automation technology or mechatronics, further training as a technician desirable
- Experience in analog electronics and digital measurement data acquisition.
- Several years of experience in the service and support of industrial measurement technology with in-depth knowledge in process automation
- Excellent PC and software skills as well as strong communication skills in English and German (spoken and written)
- Willingness to travel of 30%
What can we offer you?
We offer you an innovative technology environment that combines the values of a Swiss family business with the internationality of a global group structure. With us, you will find a new challenge with a variety of tasks and an open, friendly corporate culture. A modern workplace, modern employment conditions and equal opportunities are a matter of course for us.
For further information, please contact Andreas Sehrt, Head of Global Support, phone +49 6227 732678. If you are interested in working in an innovative environment, please send your application to Sehrt.a@buchi.com.
NIR-Online GmbH