Atualização BUCHI sobre COVID-19 (Coronavírus)
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Atualização BUCHI sobre COVID-19 (Coronavírus)

10.06.2020

Flawil, June 10, 2020

The SARS-CoV2 (Corona) virus is now present practically all over the world and has had a lasting influence on society, the economy and private life in all countries in which BUCHI is represented. In the meantime, some affected countries have already returned to normality, others are slowly opening.

For BUCHI, the protection of our employees and the guarantee of support for our customers remains the top priority. Our production sites in Switzerland and India are working to capacity today (June 10, 2020).

Thanks to the close contact with our suppliers worldwide, we have been able to detect delivery delays early and prevent interruptions in our supply chain. We continue to regard limited shipping capacities in individual countries, and a massive increase in freight prices as our greatest risks. BUCHI Operations is monitoring the situation closely and will take appropriate action if necessary. As of today, we can meet our normal delivery times for most products. For products that are available with a delay, we communicate the adjusted delivery times as quickly as possible through our distribution channels.

The last months have proven that our business processes are set up in such a way that they still work in quarantine cases in all countries. BUCHI has taken important measures to prevent the spread of the virus as far as possible. We rely on all recommended hygiene measures, clear physical distancing and, where possible, we allow our employees to work remotely from their home. In addition, we communicate openly and honestly in line with our values, including with our customers and partners.

Please note that this information reflects the status as of June 10, 2020. We are aware that the situation can change very quickly and are constantly reassessing it.

 

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Flawil, May 26, 2020

The SARS-CoV2 (Corona) virus is now present practically all over the world and has had a lasting influence on society, the economy and private life in practically all countries in which BUCHI is represented. In the meantime, some affected countries have already returned to normality, others are slowly opening up.

For BUCHI, the protection of our employees and the guarantee of support for our customers remains the top priority. Our production site in Switzerland is still working to capacity today (May 26, 2020). Our glass production in India has been partially open again since April 25, 2020, after a 5-week state-imposed lock down phase. We have been able to start production of our BUCHI glassware again Together with our glass production in Switzerland, we have succeeded in preventing supply bottlenecks during this period.

Thanks to the close contact with our suppliers worldwide, we have been able to detect delivery delays early and prevent interruptions in our supply chain. We continue to regard limited shipping capacities in individual countries, especially also from India, and a massive increase in freight prices as our greatest risks. BUCHI Operations is monitoring the situation closely and will take appropriate action if necessary. As of today, we can meet our normal delivery times for most products. For products that are available with a delay, we communicate the adjusted delivery times as quickly as possible through our distribution channels.

The last months have proven that our business processes are set up in such a way that they still work in quarantine cases in all countries. BUCHI has taken important measures to prevent the spread of the virus as far as possible. We rely on all recommended hygiene measures, clear physical distancing and, where possible, we allow our employees to work remotely from their home. In addition, we communicate openly and honestly in line with our values, including with our customers and partners.

Please note that this information reflects the status as of May 26, 2020. We are aware that the situation can change very quickly and are constantly reassessing it. 

 

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Flawil, May 11, 2020

In the meantime, the SARS-CoV2 (corona) virus has spread throughout the world. Practically all countries in which BUCHI is represented have suffered severe cuts in their economic and private lives. After a period of severe measures in most countries, we now see a certain relaxation of said measures.

For BUCHI, the protection of our employees and the guarantee of support for our customers remains the top priority. Our production site in Switzerland is still working to capacity today (May 11, 2020). Our glass production in India has been partially open again since April 25, 2020, after a 5-week state-imposed lock down phase. We have been able to start production of our BUCHI glassware again together with our glass production in Switzerland, we have succeeded in preventing supply bottlenecks during this period.

Thanks to the close contact with our suppliers worldwide, we have been able to detect delivery delays early and prevent interruptions in our supply chain. We continue to regard limited shipping capacities in individual countries, especially also from India, and a massive increase in freight prices as our greatest risks. BUCHI Operations is monitoring the situation closely and will take appropriate action if necessary. As of today, we can meet our normal delivery times for most products. For products that are available with a delay, we communicate the adjusted delivery times as quickly as possible through our distribution channels.

The last few weeks have proven that our business processes are set up in such a way that they still work in quarantine cases in all countries. BUCHI has taken important measures to prevent the spread of the virus as far as possible. We rely on all recommended hygiene measures, clear physicaldistancing and, where possible, we allow our employees to work remotely from their home. In addition, we communicate openly and honestly in line with our values, including with our customers and partners.

Please note that this information reflects the status as of May 11, 2020. We are aware that the situation can change very quickly and are constantly reassessing it.

 

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March 31, 2020

Durante esses tempos difíceis, nós da BUCHI estamos tomando medidas ativas para proteger a saúde de nossos clientes, funcionários e parceiros.

Ainda estamos produzindo e apoiando nossos clientes.

 

Suporte e Atendimento ao Cliente

Nossa equipe permanece disponível para qualquer dúvida e contando com treinamentos virtuais e suporte por telefone para oferecer o melhor serviço possível. Embora as visitas pessoais sejam bastante reduzidas, nossos especialistas continuam comprometidos em garantir que você aproveite ao máximo seu equipamento.

 

Expedição de pedidos

Nosso local de produção na Suíça opera hoje (31 de Março de 2020) em plena capacidade. A paralisação temporária de nossa produção de vidro na Índia não leva a falta de fornecimento devido ao aumento da capacidade na Suíça.
A BUCHI Operations está em contato próximo com fornecedores em todo o mundo, a fim de detectar um atraso nas entregas ou outras interrupções da nossa Cadeia de Suprimentos o mais cedo possível. Atualmente, vemos os maiores riscos da capacidade limitada de remessa para determinados países. Os obstáculos potenciais são monitorados de perto e são tomadas medidas pró-ativas. Atualmente, podemos manter nossos prazos de entrega normais com muito poucas exceções. Para produtos que não estão disponíveis ou estão atrasados, comunicamos os prazos de entrega por meio de nossos canais de vendas imediatamente.

 

Novos pedidos

Estamos disponíveis para responder a qualquer dúvida por telefone ou através reuniões, conforme sua preferência. Nosso processamento de pedidos permanece inalterado.

 

Segurança no trabalho

A segurança de nossos funcionários é nossa principal prioridade. A maioria dos funcionários trabalha remotamente, e as mais altas medidas de segurança estão sendo adotadas. Continuamos monitorando de perto a situação e reagindo de acordo com as mais recentes regulamentações governamentais.

 

Desejamos-lhe saúde nestes dias difíceis e estamos ansiosos para voltar a trabalhar de perto com você em um futuro próximo.